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When Tactics Replace Strategy

Installment 4 in a 10-part Series Early on in every #strategicplanning engagement there’s always the discussion of the best people to involve in the process. Over the years, I’ve broadly segmented individuals into two groups – Thinkers and Doers. I like involving people at all levels of the organization … especially those closest to the customers. And, I’ve found when considering high-level #strategicissues, the best results are achieved with the Thinkers. These are smart,

Creating an Effective Planning Environment

Installment 2 in a 10-part Series I began appreciating the benefits of cash flow when I started delivering newspapers for the TULSA (OK) WORLD at age 11. I came from modest means so if you wanted anything you needed to get a job and earn some money. Paper boys were contractors running their own business and getting a taste of what it’s like to be an entrepreneur. You had to have the discipline to drag yourself out of bed at 5 a.m. to go deliver papers in the dark on cold Ja

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